Vodafone Case Study

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Vodafone Case Study

Vodafone Drives Innovation Through Supplier Collaboration

When Vodafone’s new CEO of Procurement, Ninian Wilson, joined in 2016, he was clear that innovation, and in particular supplier-led innovation, was essential to driving business growth in a fast-evolving industry. “Supplier collaboration and innovation is key for us at Vodafone, but the complexity of these projects can make them a challenge to manage” outlined Ninian.

A Need for Alignment, Visibility & Scalability

A complex global supply chain made it difficult for Vodafone to achieve strategic alignment with all key suppliers on collaboration goals. With activity and data stored across multiple tools, the procurement team had limited visibility into active projects, leading to duplication and inconsistent value delivery.

Vodafone’s size made it hard to implement a standard Proof of Concept management process worldwide, resulting in fewer innovation projects and idea loss. Vodafone needed a single place to manage and scale supplier collaboration effectively, track project activity and measure the performance of each supplier partnership.

“Vizibl is giving us a centrally managed platform that helps us provide the structure and reporting tools needed for key proof of concept and supplier innovation project to flourish.” - Ninian Wilson |CEO, Vodafone Procurement Company

Accelerating the Innovation Process

By using Vizibl, Vodafone achieved a faster and more effective PoC process that not only increased ideas capture, but also increased the conversion of PoCs into fully realised innovation projects, delivering supplier-led innovation back to the business in a much shorter time frame. Vodafone can now track and forecast value generation from supplier sourced innovation through real-time reporting dashboards, enabling the procurement team to refine and grow its supplier-led innovation strategy. This has resulted in Vodafone expanding the adoption of Vizibl worldwide by committing to on-boarding its top 300 suppliers in the near future.

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