Privacy Notice - Clients

Introduction

This notice supplements the Privacy Notice available for our platform here.

The goal is to clarify what happens with clients’ information during and after the time they are clients.


Information Collection, Use, Retention, Transfer & Disposal

Collection of Data

In addition to the data collected in the Vizibl service, throughout implementation and the lifecycle of your contract with us, you will be asked to share many different types of information, including but not limited to:

  • Supplier info
  • Contract info 
  • Spend info
  • Presentations
  • Governance charters
  • Your user data
  • Your suppliers’ user data
  • Project info
  • Risk info
  • Issues info
  • Any other info that might be relevant for us to provide the service you signed up for

Use of Data

We use your data to:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues


Retention and Disposal of data

Non-Personal Data

We will keep any data shared with us for a period of 3 years after the termination of our Service Agreement, unless otherwise agreed in writing in the Service Agreement.


Personal Data

Our definition of minimal Personal Identifiable data = name + email address or name + email address + avatar (picture of the person).

Based on this definition, we will retain user data (fits the above definition) for a maximum of 6 months after the termination of the Service Agreement unless otherwise agreed.

With regard to personal data that might be contained in any part of the system other than users/logins, we are merely the processor, and this means that rules determined by the Controller apply and need to be complied with by the Controller.


Disposal

Disposal happens at the end of the retention periods described above.


Transfer of Data

Application data may be transferred outside the UK and EU, and for Europe they might be transferred to the UK.  

Information shared with us needs to be shared via the secure Vizibl platform.  When we share information with you, we will primarily share via the Vizibl platform.

We do not consider email as a secure method of data transfer.

However, if you decide to share info relevant to the service via email, this will be considered as an approval for Vizibl to also use email as an approved method of data transfer.

Disclosure of Data

The details on disclosure of data as per our privacy notice for the Vizibl platform apply.

We will never divulge any data shared with us to third parties without explicit consent.